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The Meaning of Copier/Service and Maintenance Agreement

You are going to determine what this copier/printer agreement means and what are things included in this agreement and what you should expect from this contract. When you hear the words ” copier/printer agreement,” what comes to your mind? What are your ideas? Maybe you know some. To deepen your ideas and thoughts and to answer questions from your mind, let us explore what this kind of contract really means and what for.


   It is the “coverage of the acquired” printer/copier machine. This looks like “insurance” for any vehicle or equipment. It is not just the typical insurance but more of that. There are other offers which make it better. It covers many services like emergency repairs, support, or maintenance of any parts of the copier/printer. So if ever you’re machine or equipment breaks down, there you can call someone or a team to assist and repair it anytime even for free related to the signing of the agreement. So by this, you will not be needing to buy or spend another money on any other printer/copier.  


 It is not new that in every negotiation, there will be these “agreements.” It is an oral agreement but mostly a written agreement where both parties sign a signature. In terms of printer/copier machines, most of the agreements include the following.

 1. Support or training that will be rendered by the seller/ manager’s team to the buyer/s or customer/s. This allows the person to have the proper knowledge in handling the machine and how it can be repaired, and how to locate the issue within the machine. Thus, the company team must provide relevant talks to keep the person knowledgeable about the detailed information, clarity, assurance that the machine will be effectively used, and others that are relevant to know.

2. Replacement of any part such as the ink, toner, cartridge, drum, and others. Both parties will decide how many or only how much to replace so that they will not suffer so much. 

3. The warranty- In the agreement, the due date or expiration date for the return or for replacement is limited only. It can be a week, month, or 1 year (the maximum date). So if found damages at any part of the machine or if it is not properly working, then better call the company and return it if necessary. The company will accept it if returned within the warranty period. Meaning, if out of the date, the demand will be void or invalid. This is not only good for the tangible parts but also applicable for the service to deliver. There is only a maximum date for this one.

This type of agreement benefits the one who trusts the company but it is also advantageous to the company in several ways. So what are those advantages?

The Meaning of Copier/Service and Maintenance Agreement


  1. They can focus on another thing without worrying about the machine because a team will be there to give support, training, and others.

2. Less cost- They do not have to buy any part of a new machine because the company whom you acquired will give you benefits like replacements and warranties. You can put the money into other things that you need to.


1. Will gain the trust of the customer. This will determine how trustworthy and effective the company is. The agreement makes a customer feel reliable and will give satisfaction. The agreement makes sense.

2. Someone can refer the company to another. If the company gives satisfaction to a customer because of their service and product, then it will refer him or her to the company and may get more and more customers.

3. Can fix issues. It may assure the company that no negative remarks the customer will give due to the existing agreement. If there are problems, then it can resolve problems through the help of negotiations.

Furthermore, a copier/printer agreement is a good strategy that benefits both the company and the customers. This solves many issues. It gains the trust of the customer and leaves a good remark on the public.

Agree, Work, and Serve responsibly the people.

If you plan to get copiers for your office in Washington, you can opt to buy copiers or lease copiers in Washington. We can give you the option to get the copier that you want. You can contact our local copier leasing services department in your location.

If your Location is around Washington, you may call us at (360) 234-3280, our personnel for copier leasing in Washington will assist you. If you are also looking for copier repair services in Washington, you may contact our copier repair personnel at the same number.

Take time to read the definition of printer/copier machine agreement and how good it is.